Privacy Policy
Last updated: November 25, 2025
This Privacy Policy describes how Luxuryyar ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at luxuryyar.xyz and any related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration: name, email address, password, and any profile details you choose to provide.
- Communications: messages, feedback, support requests, and survey responses you send to us.
- Payments: billing name, address, and payment card details processed through our third-party payment processors. We do not store full card numbers on our servers.
- Webinar participation: questions, poll responses, chat messages, and other interactive inputs submitted during live sessions.
1.2 Information Collected Automatically
- Usage data: pages visited, features used, time spent, click paths, and session duration.
- Device and browser data: IP address, browser type and version, operating system, screen resolution, and device identifiers.
- Log data: server logs recording requests, error reports, and referral URLs.
- Cookies and similar technologies: as described in Section 5 below.
1.3 Information from Third Parties
We may receive information about you from third-party services you connect to your account, analytics providers, payment processors, and publicly available sources, to the extent permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, operating, and improving the Services.
- Creating and managing your account and authenticating your identity.
- Processing registrations, payments, and refunds.
- Delivering live webinars, recorded sessions, and educational materials.
- Sending transactional communications such as confirmations, receipts, and technical notices.
- Sending promotional communications about new webinars, features, or offers — you may opt out at any time.
- Responding to your inquiries and providing customer support.
- Monitoring and analysing usage trends to improve functionality and user experience.
- Detecting, investigating, and preventing fraudulent transactions, abuse, or security incidents.
- Complying with legal obligations and enforcing our Terms of Service.
3. Legal Bases for Processing
Where required, we process your personal data on one or more of the following legal bases:
- Contract performance: processing necessary to provide the Services you have requested.
- Legitimate interests: improving our Services, ensuring security, and communicating with users, where these interests are not overridden by your rights.
- Consent: where you have given explicit consent, such as for marketing emails or non-essential cookies.
- Legal obligation: where processing is required to comply with applicable law.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party vendors to perform functions on our behalf, including hosting, payment processing, email delivery, analytics, and customer support tools. These providers are contractually required to protect your information and use it only for the purposes we specify.
4.2 Webinar Presenters and Co-Hosts
When you participate in a webinar, your display name and any content you submit publicly (such as chat messages or questions) may be visible to the presenter and other participants.
4.3 Business Transfers
If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
4.4 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to operate and improve the Services. The categories we use include:
| Category | Purpose | Can Be Disabled |
|---|---|---|
| Strictly necessary | Authentication, session management, security | No — required for the Services to function |
| Functional | Remembering your preferences and settings | Yes |
| Analytics | Understanding how users interact with the Services | Yes |
| Marketing | Delivering relevant communications and measuring campaign effectiveness | Yes |
You can manage your cookie preferences through your browser settings or our cookie consent tool where available. Note that disabling certain cookies may affect the functionality of the Services.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. We may also retain information for longer periods where required by law, to resolve disputes, enforce agreements, or for legitimate business purposes such as fraud prevention. When information is no longer required, we delete or anonymise it securely.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: request that inaccurate or incomplete information be corrected.
- Deletion: request that we delete your personal information, subject to certain legal exceptions.
- Restriction: request that we restrict the processing of your information in certain circumstances.
- Portability: request that we provide your information in a structured, commonly used, machine-readable format.
- Objection: object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at contact@luxuryyar.xyz. We will respond within a reasonable timeframe. We may need to verify your identity before processing your request.
9. Marketing Communications
We may send you promotional emails about webinars, updates, and educational offerings. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Even after opting out of marketing communications, you will still receive transactional and service-related messages.
10. Third-Party Links
The Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
11. Children's Privacy
The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at contact@luxuryyar.xyz.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. Where such transfers occur, we take appropriate steps to ensure that your information receives an adequate level of protection in accordance with applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Services. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please contact us:
- Email: contact@luxuryyar.xyz
- Phone: +6563583908
- Address: 8 Sin Ming Rd, Unit #01-02, Singapore 575628
